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Customer Service FAQs

Below are some of our frequently asked questions about customer service

I have messaged Davinia via Instagram, but she hasn't got back to me

Unfortunately, Davinia receives thousands of messages on a daily basis. If she has missed your message, you can contact us via our contact form and someone will get back to you.

Davinia hasn't answered my question on Instagram

Unfortunately, Davinia receives thousands of messages on a daily basis. If she has missed your message, you can contact us via our contact form and someone will get back to you.

I have sent a message via the WillPowder's Instagram, but I haven't had a response

Please bear with us. If you still need to speak to someone, please contact us via our contact form

I haven't had a response to my email

Please bear with us, customer services are open from 9-5pm, Monday to Friday. Someone will be contact soon.

I haven't had a response to my voicemail message

Please bear with us, customer services are open from 9-5pm, Monday to Friday. Someone will be contact soon.

How do I get in touch with customer service?

Please contact us via our contact form