Please bear with us. If you still need to speak to someone, please contact us via our contact form

<span id="isPasted" style="color: rgb(88, 88, 88); font-family: Poppins, sans-serif; font-size: 14.4975px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please bear with us. If you still need to speak to someone, please contact us via our&#xA0;<a href="https://www.willpowders.com/pages/willpowders-help-hub?hcUrl=/en-GB/contact" style="box-sizing: border-box; color: rgb(236, 100, 161); text-decoration: underline; transition: opacity 0.25s ease 0s; font-family: Poppins, sans-serif; font-size: 14.4975px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255);" title="Contact Us">contact form</a>

I have sent a message via the WillPowder's Instagram, but I haven't had a response

Please bear with us, customer services are open from 9-5pm, Monday to Friday. Someone will be contact soon.

<span id="isPasted" style="color: rgb(88, 88, 88); font-family: Poppins, sans-serif; font-size: 14.4975px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please bear with us, customer services are open from 9-5pm, Monday to Friday. Someone will be contact soon.

I haven't had a response to my email

<span id="isPasted" style="color: rgb(88, 88, 88); font-family: Poppins, sans-serif; font-size: 14.4975px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please contact us via our&#xA0;<a href="https://www.willpowders.com/pages/willpowders-help-hub?hcUrl=/en-GB/contact" style="box-sizing: border-box; color: rgb(236, 100, 161); text-decoration: underline; transition: opacity 0.25s ease 0s; font-family: Poppins, sans-serif; font-size: 14.4975px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255);" title="Contact Us">contact form</a>

How do I get in touch with customer service?

We’ve got you! Drop your problem here and we’ll get back to you within 48 hours, Mon – Fri (our team needs a weekend 😉)

We're on the end of the phone in working hours Mon-Thurs 9-5pm, Friday 9-4pm

WillPowders

Below are some of our frequently asked questions about customer service

Customer Service FAQs

What WillPowders products should I take? I don't know where to start?

Take our Health Quiz to find out which products are right for you.

Can I take a specific product with a specific condition?

Why is the product I want out of stock?

Are your products suitable for vegans and vegetarians?

Are your products suitable for gluten intolerance, celiac, or people suffering with IBS?

Can I give WillPowders products to my child?

General Product FAQs

Does taking Collagen Peptides break my fast?

Does taking Halal Collagen Peptides break my fast?

How much collagen is in a serving?

How much Collagen Peptides do you recommend I take each day?

How much Halal Collagen Peptides do you recommend I take each day?

Is this Halal Collagen fully certified?

What is the Amino Acid Profile of your collagen?

When will I see results?

Collagen Peptides FAQs

What are the benefits of Ketones?

What is Fat Fuel?

How do I use Keto Creamer?

How much Keto Creamer can I have in a day?

MCT Keto Creamer FAQs

Can I take MCT Oil if I'm pregnant or breastfeeding.

Can I use MCT Oil in my coffee?

Can I use MCT Oil, Keto Powder and Collagen Powder together?

Does MCT Oil break a fast?

How do I use MCT Oil?

How often should I take MCT Oil?

How to use MCT Oil for weight loss?

What are the side effects of MCT Oil?

What is MCT Oil?

What is the difference between MCT Oil and MCT Keto Powder?

Why is MCT Oil giving me gut discomfort?

MCT Oil FAQs

How do I take ElectroTide?

How many can I have per day?

What does ElectroTide do?

When should I take ElectroTide?

ElectroTide - Electrolyte Hydration and Diuretic FAQs

Can I give protein powder to my kids?

Can I have this for a meal?

Can I have this for a snack?

Can I mix it with milk?

Can I mix it with water?

Can I use WillPowders Protein Powder to make high protein snacks?

Does it contain any nasties? Of course not.

Does it taste beefy?

Is the WillPowders Protein Powder Keto?

Is the WillPowders Protein Powder the best for weight loss?

Is WillPowders Protein Powder the best?

Is your milk chocolate protein powder Halal?

What does Protein Powder do?

Why has it not got 25g of protein per serving?

Why have you put bone broth with MCT Keto Creamer?

Protein Powder FAQs

Can my child take Calm?

How do I take Calm?

I can't take capsules.

What time of the day should I take Calm?

What's the maximum I can take per day?

Calm - L-Theanine FAQs

How do I take Brain Powder?

How many Brain Powder sachets can I take per day?

When do I take Brain Powder?

Brain Powder Nootropics Energizer FAQs

How do I take it?

How does this recovery supplement work?

Is this supplement suitable for vegetarians and vegans?

When should I take Rise & Shine Liver Detox?

Rise & Shine Indulgence Recovery FAQs

How do I take Spice?

Is Spice a food supplement for joint pain?

Is Spice the best supplement for joint pain?

Who should take Spice?

Spice FAQs

Can I take this instead of my statins?

Can I take this insulin supplement if I am already taking Berberine?

Can I take this insulin supplement if I am pre-diabetic?

Can I take this insulin support precursor if I am on HRT or the pill, am peri-menopausal or menopausal?

Can I take this insulin support precursor if I have Type II diabetes?

Can I take this supplement if I'm already on metformin?

Do I take it with every meal?

How do I know if this precursor supplement is working?

How long will I need to take this supplement for?

How long would I take this precursor for?

What does this insulin support supplement do?

Insulin Support Precursor FAQs

Can I take this instead of HRT?

Can I take this precursor if I am on HRT?

Can I take this supplement with the rest of the hormone range?

Can I take this with the rest of the hormone range?

How do I know if I will benefit from this Oestrogen Boost Precursor?

How will I know if this supplement is working?

Is this precursor ok for teenage girls to take?

Why might I need to boost my oestrogen?

Would I benefit from taking this supplement after menopause?

Can I take this if I am on the pill?

Oestrogen Boost Support Precursor FAQs

Can I take Oestrogen Detox precursor if I am on the pill?

Can I take this if I am on prescribed testosterone

Can I take this supplement if I am on HRT?

Can I take this supplement if I am on Pregnelalone?

How do I know if I am Oestrogen dominant?

How do I know if I need it? Do I need to detox my Oestrogen?

How do I know if this Oestrogen Detox Precursor is working?

How long do I take this supplement for?

Is this precursor ok for teenage girls?

Why do men need to detox oestrogen?

Why do women need to detox Oestrogen?

Oestrogen Detox Support Precursor FAQs

Can I take the Progesterone Support Precursor if I am on the pill?

Can I take this hormone precursor if I am on prescribed testosterone?

Can I take this Progesterone Support supplement if I am on HRT?

Can I take this progesterone support supplement if I am on Pregnelalone?

Can I take this progesterone support supplement with the other Hormone Hacker precursors?

Do I need more progesterone after menopause?

How do I know if I would benefit from this progesterone precursor?

How do I know it is working?

How long do I take it for?

Is this supplement suitable for teenage girls?

What does progesterone do?

Is it suitable for vegans and vegetarians?

Progesterone Support Precursor FAQs

Can I take this Testosterone Support precursor if I am on prescribed testosterone?

Can I take this Testosterone Support supplement if I am on HRT?

Can I take this testosterone support supplement if I am on Pregnelalone?

Can I take this Testosterone Support supplement if I am on the pill?

Can I take this testosterone support supplement with the other Hormone Hacker precursors?

Do I need more testosterone after menopause?

How do I know if I would benefit from this testosterone precursor?

How do I know the Testosterone Precursor is working?

How long do I take Testosterone Precursor for?

Is this testosterone support supplement ok for teenage boys?

Why do men take more of this precursor supplement than women?

Why do women need testosterone?

Testosterone Support Precursor FAQs

Is Ah-Ha suitable for vegans and vegetarians?

How do I take Ah-Ha?

Who should take Ah-Ha?

Ah-Ha Memory and Cognitive Function FAQs

Am I more likely to need this supplement if I am in peri-menopause or after menopause?

Can I take this if I am on HRT or the pill?

Can I take this supplement if I have had my Thyroid gland removed?

Can I take this Thyroid precursor if I am on Lethyroxine or Levythyroxine?

Can I take this Thyroid support if I have an overactive Thyroid?

Can I take this with the other Hormone Hacker supplements?

How do I know if I have an underactive Thyroid?

How do I know if I need this supplement?

How do I know if this Thyroid Support Precursor is working?

How long do I take this precursor for?

My Omnos genes test says that I need Thyroid support. Is this what they mean?

Thyroid Support Precursor FAQs

Can I put my Whizzer in the dishwasher?

When should I use my whizzer?

Whizzer Milk Frother FAQs

Products FAQs

Where is my order?

I've put the wrong address on my order - can I change my address?

Can I amend my order?

There's something missing in my order

My parcel is damaged.

Why did I not get 10% off my first order?

My discount code isn't working.

I can't place a order

I have received the wrong product

My order hasn't completed but I have been charged.

Orders FAQs

How can I return an order?

Can I collect my order?

How do I track my parcel?

Where do you deliver to?

When will you start delivering to...?

My tracking says that my order has been delivered, but it hasn't

How much is postage and package?

Why don't you offer a next day delivery day service?

When will my order arrive?

Shipping & Returns FAQs

How do I set up a subscription?

How do I cancel, skip or reschedule my subscription?

Why is my subscription pausing?

How do I add products to my subscription?

How do I add a payment method?

How do I change my address?

How do I merge all my subscriptions?

One of my subscriptions products is out of stock, will the rest of my subscription be fulfilled?

How do I change my payment details for an upcoming order?

Subscriptions FAQs

Points FAQs

The Good Fat Club FAQs